Privacy policy

Leonisa is committed to respecting the privacy rights of all users of our website and customers who register with us. This policy describes how Leonisa collects, protects, and uses the information received.

Information Collection

Leonisa will not collect personal information (name, address, phone, email) unless it is voluntarily provided. If you choose to create an account, we will request personal data (name, address, email, phone, etc.), which will be stored in your personal account.

When you make a purchase, we will request your credit card details, billing address, and shipping address. A confirmation email will be sent once you register or complete a purchase.

We may retain some of your information to better understand your preferences and improve our services. Leonisa may also store purchase history to personalize your experience. You may receive promotional emails and special offers; if you no longer wish to receive them, you can unsubscribe by contacting us at contact@leonisashop.com. Please note that if you make future purchases, your information will still be required for billing and shipping verification.

Cookies & Tracking

Our website uses cookies to:

  • Track items in your shopping cart, including abandoned carts.

  • Send cart reminder messages via SMS (with prior consent).

Cookies are safe and will not damage your device. You may disable or delete cookies through your browser settings.

SMS Consent

Express consent is required for SMS. Opt-in data and consent will not be shared with third parties.

Children

Our website is not intended for individuals under the age of 18. If a parent or guardian believes their child’s data has been provided, please email us at contact@leonisashop.com and we will remove it.

Fraud Warning

We warn the public about fraudulent activities on social networks where individuals impersonate Leonisa to request photos for supposed modeling opportunities. Leonisa only hires models through accredited agencies. Please ignore such fraudulent solicitations.

Data Security

Your security is important to us. We use Secure Socket Layer (SSL) technology and Digital Secure Server Identification to protect your data during transmission and storage. Our database is safeguarded against unauthorized access.

However, no system is 100% secure. While Leonisa takes all reasonable measures, we cannot fully guarantee complete protection. It is your responsibility to keep your login details confidential.

Third-Party Links

Leonisa is not responsible for the protection of personal data shared with third-party websites linked from our site. These sites operate independently.

Terms Acceptance

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website. Leonisa reserves the right to update this policy, so we encourage you to review it periodically. Continuing to use our website implies acceptance of changes. For questions, contact contact@leonisashop.com.

GDPR Compliance

Responsible Entity: Leonisa
📍 Address: 2201 Menaul Blvd NE Ste A, Albuquerque, NM 87107, United States
📧 Email: contact@leonisashop.com
🌐 Website: https://www.leonisashop.com

Purpose:

  • Manage customer data for online sales of apparel (mainly underwear).

  • Manage registered users and provide promotions, offers, and benefits.

  • Store data for up to 10 years unless deletion is requested.

Legitimization: Customer consent.

Recipients: Leonisa and associated service providers (commercial, logistic, and technical partners). Some data may be transferred outside the U.S., with equivalent data protection guarantees.

Rights: Customers may request:

  • Access to their data

  • Rectification or deletion

  • Data portability

  • Processing limitation

  • Opposition to data usage

Requests can be sent to contact@leonisashop.com. If necessary, complaints can be filed with the appropriate Data Protection Authority.

Provenance: Data is provided directly by customers during website registration or purchase, and through the use of cookies.

Applicable Law: This Privacy Policy complies with GDPR (EU Regulation 679/2016) and applicable U.S. data protection laws.